HALO
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FAQ
Frequently Asked
Questions
Everything you need to know about HALO.
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All
(59)
General
(6)
Download & Installation
(8)
Search
(8)
Folder Identity
(8)
Privacy & Security
(8)
Licensing
(7)
Performance
(6)
Troubleshooting
(8)
What is HALO?
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Why did you build HALO?
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How is HALO different from Windows Search or Spotlight?
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Is HALO free?
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Which operating systems are supported?
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Who is behind HALO?
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How do I install HALO?
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Do I need administrator rights to install HALO?
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Can I use HALO at work?
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Does HALO work on company laptops?
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Can I install HALO on multiple computers?
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Is there a portable version?
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How do I uninstall HALO?
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How do I update HALO?
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What does HALO search?
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Does HALO search inside file contents?
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How fast is HALO?
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Does HALO index network drives?
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Can I search USB drives?
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Can I filter search results by file type?
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How do I rebuild the search index?
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How do I open the search overlay?
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What is Folder Identity?
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Why would I use Folder Identity?
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How do I change a folder color?
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How do I assign a custom icon?
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Does Folder Identity work in Windows Explorer?
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Does Folder Identity work in macOS Finder?
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Can I restore the default folder appearance?
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Will Folder Identity affect my files?
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Does HALO upload my files to the cloud?
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Is HALO completely local?
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What information leaves my computer?
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Does HALO contain ads?
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Does HALO track users?
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Is HALO GDPR compliant?
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What is crash reporting?
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Can I disable crash reporting?
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What is included in HALO Free?
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What is included in HALO Pro?
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How do I buy HALO Pro?
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How do I activate my license?
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Can I transfer my license to another computer?
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I lost my license key. How do I recover it?
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Do I receive lifetime updates?
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How many files can HALO index?
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Does indexing slow down my computer?
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How much RAM does HALO use?
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How much disk space does the index require?
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Why is indexing taking longer than expected?
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Does HALO work offline?
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HALO cannot find a file I know exists
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Search results are empty
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Folder color does not change in Explorer or Finder
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The global hotkey is not working
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The search overlay won't open
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How do I rebuild the search index?
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HALO crashes on startup
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How do I reset HALO completely?
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